Returns & Exchanges

Please note that due to a system transition we are temporarily unable to fulfil any requests for exchanges and so they will automatically refunded. We apologise for any of the delays experienced and inconvenience caused.

EUROPEAN Returns Policy

We hope you are delighted with your tentree product. Whilst we ensure every care is taken in packing your order please check that the items you have received are correct and that your order is complete.

If you are not happy with your purchase for any reason you have 14 days to return your product for a refund or exchange.

Please contact us on for any further information.